Indian Railway Tatkal Reservation Scheme - Aug, 2019: IRCTC tatkal cancellation charges, Charges, Booking Procedure, Earnings etc. Class of Travel Minimum Tatkal Charges(in ₹ ) Maximum Tatkal Charges(in ₹ ) Minimum Distance for charge (in Km)
Indian Railway Tatkal Reservation Scheme - Aug, 2019: Silent features, Charges, Booking Procedure, Earnings etc.
Railway Tatkal Reservation Scheme
With a view to provide reservation to those passengers who have to undertake journey at short notice and to save such passengers from the clutches of unscrupulous elements/touts, Tatkal Reservation Scheme was initially introduced in December, 1997. Initially this scheme was available only in around 110 trains and mainly in Sleeper Class. At that time an extra coach was to be attached for this purpose. This scheme was thoroughly revised in August 2004 and some modifications were made thereafter from time to time. The salient features of this scheme as on date are as under:-
| a. | Tatkal booking for AC classes opens at 10:00 hours on the previous day of journey excluding date of journey from the train originating station. For non AC. classes, Tatkal booking struts at 1100 hours on the previous day of journey excluding date of journey from the train originating station. For example, if train is to depart from the originating station on the second of the month, the Tatkal quota for that particular train shall open at 10:00/11:00 hours on the first of the month. |
| b. | The reservation under this scheme is available only upto the time of preparation of first reservation charts. At the time of preparation of these charts, the vacant Tatkal accommodation is released to the RAC/waitlisted passengers and no Tatkal charges are realised from such passengers. |
| c. | The facility of change of name is not permitted on the bookings made under Tatkal scheme. |
| d. | No duplicate Tatkal tickets are issued. Duplicate Tatkal tickets are issued only in exceptional cases on payment of foll fare including Tatkal charges. |
| e. | The reservation under this scheme can be sought by full fare paying passengers only and no passenger holding concessional ticket is allowed to avail reservation under this scheme. |
| f. | In case of tickets booked under Tatkal scheme, during the journey, one of the passengers booked on that ticket is required to produce any one of the prescribed proof of identity mentioned below, failing which all the passengers booked on that ticket are considered as travelling without ticket and charged accordingly:- |
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| i. | Voter Photo Identity Card issued by Election Commission of India. | |
| ii. | Passport | |
| iii. | PAN Card issued by Income Tax Department | |
| iv. | Driving Licence issued by RTO | |
| v. | Photo Identity Card issued by Central /State Government | |
| vi. | Student Identity Card with photograph issued by recognized School/ College for their Students | |
| vii. | Nationalized Bank Passbook with photograph and | |
| viii. | Credit Cards issued by Banks with laminated photograph. | |
| ix. | Unique identification Card "Aadhar" including e-Aadhar & m-Aadhar. | |
| x. | Photo identity cards having serial number issued by Public Sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations & Bar Councils of India. | |
| Note: | If a passenger shows the Aadhaar/Driving Licence from the 'Issued Documents' section by logging into his/her DigiLocker account, the same is also considered as valid proof of identity. | |
| g. | Keeping in view the short Advance Reservation Period and with a view to make this scheme economically unviable for unscrupulous elements/touts, refund rules of the scheme have been made stringent in which no refund is granted on the confirmed Tatkal tickets. However, full refund of fare and Tatkal charges is granted on the tickets booked under Tatkal scheme under certain circumstances like non-attachment of coach, cancellation of train, as explained below:- | |
| i. | If the train is delayed by more than 3 hours at the journey originating point of the passenger & not the boarding point if the passenger's journey originating point and boarding point are different. | |
| ii. | If the train is to run on a diverted route and passenger is not willing to travel. | |
| iii. | If the train is to run on diverted route and boarding station or the destination or both the stations are not on the diverted route. | |
| iv. | In case of non attachment of coach in which Tatkal accommodation has been earmarked and the passenger has not been provided accommodation in the same class. | |
| v. | If the party has been accommodated in lower class and does not want to travel. In case the party travels in lower class, the passenger will be given refund of difference of fare and also the difference of Tatkal charges, if any. | |
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| h. | Railway Tatkal Reservation charges have been fixed as a percentage of fare at the rate of 10%of basic fare for second class and 30% of basic fare for all other classes subject to minimum and maximum as given in the table below:-
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| Note: | 1. In case the total run of the train is less than the distance restriction, the end to end fare i.e. from originating to destination station shall be charged. | |||||||||||||||||||||||||||||
| 2. There will be no such restriction for Tatkal scheme in passenger trains. | ||||||||||||||||||||||||||||||
| i. | Tatkal tickets are issued subject to the applicable distance restrictions. | |||||||||||||||||||||||||||||
| j. | All authorised ticketing agents of Indian Railways/IRCTC have been restricted from the booking Tatkal tickets at the cotmters between 10:00 hours and 10:15 hours for tickets in AC classes and between 11:00 hours and 11:15 hours for non-AC classes. | |||||||||||||||||||||||||||||
| k. | It is possible to book a maximum of only four passengers per PNR for Tatkal tickets. | |||||||||||||||||||||||||||||
| l. | The web services agents of IRCTC have been permitted to book only one Tatkal ticket per train per day on the internet. | |||||||||||||||||||||||||||||
| m. | Powers for eannarking of Tatkal accommodation in different classes have been delegated to Zonal Railways who take a decision in this regard keeping in view the utilization pattern in that class during the previous financial year as well as availability of accommodation. The accommodation so earmarked, however, in no case exceed the maximum Tatkal accommodation permissible to be earmarked as per extant instructions, which at present is 30% of the total accommodation available in that class in the train. | |||||||||||||||||||||||||||||
| n. | Out of the total berth potential of around 15.14 lakhs berths/seats per day, on an average, around 3.05 lakh seats/berths are available for booking under Tatkal and premium Tatkal every day i.e. approximately 20.16% of the total accommodation. (Based on information for the period from April 2018 to March 2019) | |||||||||||||||||||||||||||||
| o. | The earnings from Tatkal .Scheme during the last few years has been as under:-
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| p. | Instructions have also been issued to zonal Railways to introduce Tatkal scheme in the passenger trains in that train/class in which average utilisation during the previous financial year has been more than 60%. The minimum Tatkal charges prescribed for different classes will be applicable as flat Tatkal charges. All other conditions applicable to normal Tatkal scheme will be applicable in case of identified passenger trains. | |||||||||||||||||||||||||||||
Procedure for Cancellation of E-Tickets
- e-Tickets can be cancelled on Internet at this website till Chart preparation of the train .Cancellations are not allowed at face to face Railway Counters. If the user wishes to cancel his e-Ticket, he can do so till the time of chart preparation for the train. For train starting up to 12 noon the chart preparation is usually done on the previous night. He can log on to www.irctc.co.in and go to "Booked Tickets" link and select the ticket to be cancelled and can initiate the cancellation by selecting the passengers to be cancelled. Cancellation would be confirmed online and the refund would be credited back to the account used for booking as for normal Internet tickets. If there is any partial cancellation of ticket, please ensure that a fresh e-reservation slip (Electronic Reservation Slip) is printed separately as done for the original ticket. To take you step by step and familiarize you with the procedure for canceling of e-tickets.
Cancellation of e-Tickets before chart preparation of the train:
If a confirmed ticket is cancelled more than 48 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted @ Rs.240/- for AC First Class/Executive Class, Rs.200/- for AC 2 Tier/First Class, Rs. 180 for AC 3 Tier/AC Chair car/ AC 3 Economy, Rs.120/- for Sleeper Class and Rs.60/- for Second Class. Cancellation charges are per passenger. If a confirmed ticket is cancelled within 48 hrs and up to 12 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause. Less than 12 hours and upto four hours before the scheduled departure of the train up to chart preparation which is earlier, 50% of the fare paid subject to the minimum cancellation charges. Note the Chart preparation time is the time for the chart preparation from the Train Originating Station or from the previous chart Preparation station.
Cancellation of e-Tickets after the preparation of Reservation charts:
For Normal User:- E-ticket cannot be cancelled after chart preparation. Users are requested to use the online TDR filing for such cases and track Status of the refund case through tracking service provided by IRCTC. TDR can be filed as per Railway rules:
- No refund of fare shall be admissible on the tickets having confirmed reservation in case the ticket is not cancelled or TDR not filed online upto four hours before the scheduled departure of the train.
- No refund of fare shall be admissible on RAC e-tickets is case the ticket is not cancelled or TDR not filed online upto thirty minutes before the scheduled departure of the train.
- In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on RAC or waiting list, full refund of fare , less clerkage, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be cancelled online or online TDR shall be filed for all the passengers upto thirty minutes before the scheduled departure of the train.
For filing online TDR, select →File Ticket Deposit Receipt (TDR)↦ from menu ↦Services↦. For the ticket booked at old site, select ↦Old Transaction History↦ from menu ↦My Transactions↦ and after getting the password verified select ↦File TDR↦ link in the left panel under the "My Transactions" menu. IRCTC will forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to same account through which payment was made after receiving the same from the concerned Railways. For any other clarifications please mail to etickets@irctc.co.in
For Agents :- E-ticket cannot be cancelled after chart preparation. Whenever Agents received such a request from their customers they are required to send a mail to etickets@irctc.co.in containing following details.
PNR No.
Transaction ID :
Train No.
From:
To:
Date of journey:
S.No.
PASSENGER NAME
AGE
SEX
Reasons for Filing TDR
IRCTC will file TDR and forward the claim to Concerned Railways to process the refund and money of refund amount will be credited back to Agents account through which payment was made after receiving the same from the concerned Railways. For any other clarifications please mail to etickets@irctc.co.in"
For Tatkal Tickets Booked as e-Tickets:
No refund will be granted on cancellation of confirmed Tatkal tickets. For contingent cancellation and waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules. Partial cancellation of Tatkal e-tickets is allowed .
Cancellation of e-tickets in case of trains cancelled:
If the train is marked as "CANCELLED" in PRS due to breaches, floods, accidents etc. full refund is permissible in case the ticket is cancelled within three days of the scheduled departure of the train. In case of e-tickets, such cancellations can be done by the customer through Internet.
Source: Indian Railways - Click here to view/download the PDF
Link: http://www.indianrailways.gov.in/railwayboard/uploads/directorate/traffic_comm/CC-2019/Tatkal_Scheme_02082019.pdf
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