Work From Home in Govt Offices/Deptt: Lockdown 4.0 Guidelines & Rules

Framework for Work From Home : A Draft consultation paper for comments has been issued by Department of Administrative Reforms and Public Grievances vide Office Memorandum dated 13.05.2020.

Framework  for Work From Home : A Draft consultation paper for comments has been issued by Department of Administrative Reforms and Public Grievances vide Office Memorandum dated 13.05.2020.

No 30011112/2015-0&M (C N: 6452 )
Government of India
Ministry of Personnel Public Grievances and Pensions
Department of Administrative Reforms and Public Grievances

New Delhi dated 13th May, 2020

Office Memorandum

    Subject: Framework  for “Work From Home”


The COVID 19 Pandemic has necessitated many Ministries/ Departments to operate from Home to maintain social distancing. Many of the  Ministries/ Departments in Government of India have successfully managed and rendered exemplary results in combat against the ongoing pandemic outbreak during the lock down period by leveraging e -office and video conferencing facilities of NIC. This was the first of its kind of experience in the Government of India.


It is quite likely that for the near future, the Central Secretariat will continue to go for staggered attendance and variable working hours to maintain social distancing at work place. Therefore, a broad framework for Work from Home is important to standardize the operating procedure even post Lock down situation and to  ensure safety and security of information, while accessing Government files and information remotely from home.


Accordingly a draft consultation paper for the Work from Home is being enclosed at Annexure for comments. We shall be grateful for considered views and comments of your Ministry/Department on the proposal latest by 21st May 2020. If comments are not received by 21st May 2020, then, it will be presumed that your Ministry/Department is in agreement with the proposed  draft.

This issue with the approval of Secretary (DARPG)


(Ajit Kumar Sah)
Deputy Secretary to the Government of India

Encls: Annexure

To

1. All Ministries/Departments of Government of India
2. The DG (NIC)
3. JS (CIS) Ministry of Home Affairs

framework+for+work+from+home


ANNEXURE
DRAFT

Subject: Framework for “The Work from Home”

The COVID 19 Pandemic has necessitated many Ministries/ departments to operate from Home to maintain social distancing. The backbone of this remote operation is e -office and virtual meetings through video Conferencing. It is quite likely that for the near future, the Central Secretariat will continue to go for staggered attendance and variable working hours to maintain social distancing at workplace.

Therefore, a standard framework for Work from Home” across the Ministries/ Departments/ Subordinate offices in Government of India is needed for a smooth and seamless functioning of the government, which will ensure continuity of the office works besides imparting resilience in the ecosystem even post lock down situations. In this regard several rounds of consultations were held with the ministries/ Departments. Based on their inputs, broad framework for The Work from Home, which will be in place during and after lock down, is being proposed here as under:


  1.     Presently about 75 Ministries/ Departments are actively using e – office platform of which 57 Ministries / Departments have achieved more than 80% of their work in e- office. The remaining Ministries/ Departments would also make endeavour for expeditious implementation of e-office in secretariat/Ministries/Departments and also in their attached and subordinate offices in a time bound manner.
  2.     Box e.7 .1 of Central Secretariat manual of Office Procedure (CSMoP 2019) provides for VPN to the officers at the level of Deputy Secretary and above to access the electronic files remotely on secured network. However, Ministries/ Departments with the approval of the respective HODs, can provide VPN to the officers up to the level of Section officers based on the functional requirements in their Ministry/ Departments subject to the proper due diligence for security aspects.

  1.     Chapter 13, Box e.13.1 of CSMoP 2019 deals with treatment of classified papers/files in e -office. However, as per instructions of ministry of Home Affairs no classified information shall be handled through e-office. Therefore, classified files shall not be processed in e-office during work from home. NIC may evaluate the existing security protocol for remote access of classified file/ information in consultation with MHA and propose suitable guidelines and standard operating procedures for handling classified information in e-office. Till the time classified files shall be processed on standalone computers only as specified in Para 2 of Box e.7.1 of CSMOP 2019
  2.     Logistic supports in the form of laptop/ Desktop, shall be decided by the Ministries/Departments in accordance with the orders issued by the Department of Expenditure 3( 6)/2020-E-Il(A) dated 27.03.2020. Ministries may use the inventory of laptops on rotational basis for the officers who are working from home and needed such logistic support.
  3.     Department of Expenditure may consider reimbursement for data uses to the officers working from home and if required may issue separate guidelines in this regards.
  4.     Central Registry Unit (CRU) shall remain functional to receive the physical Dak/ receipts in the Ministry. CRU Staff will scan and forward the receipt to the concerned officer in e-office as well as in his official e -mail.
  5.     It is important that SMS and email alert in e- office should be enabled so that the important files/daks get immediate attention. Departmental NIC teams may work out SMS provisions for e­ receipts and e-files in consultation with their Ministries / Departments.
  6.     E-office has facility to link the important files and documents for referencing in e-files. However, to enable this feature in Work from Home environment, it is important that the important files/ folders/circulars are available in the Knowledge Management System of e­ office. The Ministries are therefore advised to make use of this feature in e-office so that the important documents that may be needed in examining the files are available while working from home.
  7.     To facilitate inter ministerial consultations ,exchange of files between the Ministries may be made seamlessly in e office.
  8.     E office has facility to dispatch a communication from the system itself. The dispatch is possible via e-mail or CRU (Central Registration Unit).In case dispatch is addressed to CRU, then the CRU on receipt of dak in e-mail immediately diarise and forward the same to the concerned officer to further process the dak in e file. If the communication is directly sent in e -mail of the officer, the concerned officer will initiate necessary action as required in e-office on receipt of the communication in e-mail and will make full use of all the functional features available in the e-office even during the The Work from Home environment.
  9.     Necessary emails can be made part of the e-file and maintained as digital record for future reference and processed as fresh receipts.
  10.     All VIP and parliament matters require utmost attention. Therefore, SMS alerts be sent for all such receipts and files to the next officer in the channel.
  11.     NIC video conferencing facility shall be leveraged to organize important meetings while working from home. Officers and Staff shall attend the meetings by activating VC link forwarded to them by NIC in formal meeting set up. VCs shall also be used as far as possible in office environment to maintain social distancing during COVID 19 pandemic. NIC may strengthen the VC to make it more facilitative. Officials working from home shall adhere to all norms of office environment while attending VC meetings.
  12.     It shall be incumbent on a Ministry/Department to create a help desk manned by technical persons. The NIC central help desk may be contacted in case of advanced technical assistance required during Work from Home. NIC will ensure that the contact details of central help desk and Departmental NIC officers are communicated to all officers.
  13.     The officers to whom official laptops are provided shall ensure that they do the official work in official device only. NIC shall ensure that their devices are well protected against malware and malicious websites. The officers who are working on their personal computers/ lap tops shall ensure installing regular updates, running antivirus scans, blocking malicious sites, etc with the help of NIC to ensure safety of their device against information theft.
  14.     Officers who are working from home shall be available on phone as per requirements and directions of their officers.
  15.     Standard Operating Procedure for e- office has been elaborated in Central Secretariat manual of Office Procedure (CSMoP 2019) for further guidance.
  16.     DOPT may provide option for Work from .Home to the eligible officers/ Staff for 15 days in a year as a matter of policy.

Source: DARPG

COMMENTS

Name

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allowance,3,Breaking News,139,BRICS,1,Briefcase allowance,1,Bsnl,37,BSNLMRS Hospitals,2,budget,8,Business,84,ca exam pattern,1,Cabinet News,44,cadre restructuring,7,cadre review,27,CAG Report,3,canteen allowance,1,capf,2,CAPO News,4,Career,56,career progression,1,casual labour,10,casual leave,6,cat Judgement,9,cat order,8,CBDT,35,CBEC,5,cbic,5,CBSE,19,ccs master circular,3,ccs pension rules,10,ccs rules,34,ccsrp rule,4,cda rules,3,cga om,5,cgda,55,cgegis table,10,cgewho,1,CGHS,166,cghs agartala,1,cghs ahmedabad,2,cghs allahabad,1,cghs bengaluru,4,cghs bhopal,3,cghs bhubaneswar,1,cghs chandigarh,1,Cghs Chennai,2,cghs dbanbad,2,cghs dehradun,1,cghs delhi,10,cghs dibrugarh,1,cghs gandhinagar,1,cghs guwahati,1,cghs hyderabad,2,cghs indore,1,cghs jabalpur,1,cghs jaipur,1,cghs Jalpaiguri,1,cghs kanpur,2,cghs karnataka,1,cghs kerala,1,cghs kolkata,1,cghs lucknow,1,cghs meerut,3,cghs mumbai,2,cghs nagpur,2,cghs patna,2,cghs pune,1,cghs ranchi,6,cghs shillong,2,cghs Siliguri,1,cghs trivandrum,2,cghs uttrakhand,1,cghs vadodara,2,cghs Varanasi,1,chandigarh,1,chhattisgarh,1,child care leave,6,children education allowance,9,China,1,cisf,1,Civil Accounts Organisation,1,Classification of Posts,3,come & play scheme,1,Commutation of Pension,3,compassionate ground appointment,15,Compensation Policy,5,Compensatory Allowance,1,Compensatory Leave,1,composite allowance,1,condiment allowance,3,Condiment expenditure,3,confedration,2,consatant attendance allowance,1,contract labour,15,contractual employees,3,Conveyance Allowance,3,Coronavirus,64,covid,68,cpao order,34,cpf,2,cpgrams,5,cpiiw,22,cpmf,1,cpse,87,cpse employees,25,cpse guidelines,29,cpse pay revision,2,cpse pension,5,CPSEs Pay,20,cpwd om,1,Cricket,4,cris,3,CRPF,1,CS(MA) Rules,6,csd,7,csd price list,5,css,3,ctse,1,ctse hospitals lists,1,ctse hospitals mumbai,1,Current Affairs,308,cvc circular,3,d el ed,1,dad,6,daily officiating allowance,4,dearness allowances,79,dearness relief,39,Defence,422,Defence Civilian Employees,103,Delhi,3,delhi govt employee,2,delhi high court,13,dental doctor,2,departmental guest house,3,dept of post order,165,deputation,6,deputation allowance,5,desw,2,desw order,7,digilocker,1,diksha,2,disability pension,12,dlc,2,dma,2,Doctor Jobs,16,doe order,67,doea order,1,doppw order,27,DoPT Order,288,dot order,20,Download MedWatch App,1,Download MyMSME App,1,Download MyMSME App Celebrating Yoga,1,Download NEW ITR FORM,2,Download Swachh Bharat App,1,dpe om,47,dress allowance,14,dress code,1,dst om,1,EC,1,echs,59,ecil,1,edp cadre,1,EDUACTION,78,Education,9,educational qualification,8,Egineer Jobs,1,Election,5,Election Commission,5,Employment,6,Entertainment,2,entry pay,2,EPFO,44,ESIC,6,eview committee for nps,1,EVM,1,ews reservation,4,ex-gratia,4,Ex-Servicemen,16,exam,8,exempt from tax,7,expected da,31,extra work allowance,3,Extraordinary Pension,1,Facebook,8,fact jobs,1,Family Pension,119,FAQ,7,Featured,79,festival advance,2,festivals,1,FIFA,1,File ITR,70,Fin Min Orders,136,Finance,12,fitment table,3,Fixed Medical Allowance,13,Flipkart,2,Football,3,forms,7,FREQUENTLY ASKED QUESTIONS ON GST,1,Games,12,Ganes,2,gazette notification,43,gazetted holidays,5,gdce,6,gdce instructions,6,gds,34,gds arrears,9,gds da,12,gds employees news,48,gds pay,16,gds report,19,gem portal,2,gfr,11,GOI News,570,Goods and Services Tax,50,Goods and Services Tex,1,Google,10,government of karnataka,1,Govt Jobs,13,govt of assam,2,govt of assam pensioner,1,govt of assam staff,1,govt of chhattisgarh,1,Govt Project,337,Govt Staff News,1294,Govt Yojna,322,gpf interest rate,7,GPF Rules,17,GPRA,8,Grade pay of mts,1,Grade pay of OT Assistant,1,Grade pay of SO,1,gratuity,14,group A,1,group B,3,group C,4,Group D,2,Gst,62,GST Rates Finder app,1,hafa allowance,1,Hardship Allowance,1,Haryana Govt Employees,5,Haryana Govt order,5,Haryana Govt Pensioners,2,hba rules,9,Health,27,High Court Judgement,20,high court order,17,hill area allowance,1,holiday,14,holiday list,23,Hollywood,2,homes.,1,honorarium,2,hostel subsidy,1,hp high court judgement,1,hpca,2,hr allowances,1,hra,15,HRA Allowances,39,iba,9,iba dr,4,ibps,2,icsil,1,ida cpse,24,income tax,99,independence day,1,India,3,India Post,60,Indian Airforce,60,Indian Army,84,Indian Navy,74,indian railway,14,IOCL Jobs,1,IRCTC,9,irms,3,irtsa,2,Island Special Duty Allowance,2,ISRO,1,it circular,1,iti ltd,1,ITR,74,j&k govt employees,4,j&k govt pensioners,1,Japan,1,Jharkhand,3,Jio News,8,jkssb,1,jnv,8,Jobs,54,Jobs News,148,karnataka,1,KC Committee report,5,kerala,4,Kerala Govt Employees,4,Kerala Govt Pensioners,2,kerala high court,1,Kolkata,1,KVS,72,kvs pension,6,labour Bureau,14,larsgess scheme,3,Latest,997,ldce,21,leave rules,16,lic pay,2,life certificate,6,life time arrear,1,List of Posts,1,Lok Sabha,194,LTC,63,ltc 80 air fare,19,Ltd Company Jobs,2,mAadhaar App,2,macp,70,madhya pradesh high court,1,madras high court order,2,Make in India,2,Market,1,Maruti Suzuki Dzire,1,maternity benefit act,2,maternity leave,8,Medical advance,1,medical card,16,Medical claims,15,Meghalaya Govt Employees,1,merger of posts,3,MERIT app,1,mes,3,MGNREGA,2,mha,12,mhfw order,18,mhrd order,10,Microsoft,1,Microsoft News,1,minimum pension,2,minimum wages,24,mod order,46,mohfw order,38,monetary allowance,3,moped advance,1,MP,1,msp,2,mtnl,4,mutual transfer,2,NABARD,1,nac meeting,1,Namami Gange,5,National,705,Navy pay Regulations 2017,2,ncjcm,88,nda,2,ndmc,1,ndrf,1,New Delhi,3,new TRCA matrix,8,nfir,83,NGT,1,night duty allowance,2,nomenclature,1,Non-functional Upgradation,4,northern railway,1,Notification,1,notional increment on retirement,12,npci,1,nps,89,nps updates,58,ntpc,1,nursing allowance,2,nursing perssonsel,4,NVS,16,odisha,3,odisha govt employees,1,odisha govt pensioner,1,operation theater allowance,1,ops,6,ordnance factory,3,orop,23,overtime allowance,11,paid holiday,2,PAN,7,paramilitary force,1,pass rules,13,Passports,1,patna high court judgement,1,pay commission,1,pay fixation,49,Pay Matrix Table for aicteTeachers,2,pay revision,10,pay rules,7,pay scale,2,pay slip,1,pbor,3,pcda circular,75,pco allowance,2,pda lists,3,pdca circular,9,Pension,282,Pension Adalat,6,Pension Adalat Application Form,4,Pension faq,22,Pension revision,26,pensionary benefits,10,Pensioner,239,Pensioner associations,3,Pensioner Portal,13,pfrda,18,pgportal,3,pl bonous,14,pl bonus,2,PM Modi,27,PMAY,5,pmjay,1,PMUY,1,PMVVY,1,pobr,1,Policies,642,Politics,38,post graduate allowance,1,post office,22,post-2016 pensioner,2,prcp in railway,6,pre-2006 pensioner,2,pre-2016 pensioner,6,President,2,Project Allowance,2,Promotions,47,Promotions policy,48,provident fund,4,provisional pension,2,puducherry,1,Railway,643,Railway Fare,1,Railway Recruitment,36,railway servants pass rules,4,rajasthan govt employees,5,rajasthan govt pensioners,3,rajbhasha,4,Rajya Sabha,53,Rashtriya Swasthya Bima Yojana,1,ration money allowance,2,RBI,12,re-enengagement,2,Real Madrid,1,Recruitment,42,recruitment rules,62,relhs,3,remote area allowance,1,remuneration,3,RERA Act,1,reservation,7,reservation criteria,29,Reservation In Promotion,2,reservation in teacher cadre,2,rest rules,1,restricted holidays,5,Result,6,retention of railway accommodation,2,retired saffs,27,retirement age,12,retirement benefits,8,Retirement Road Map,3,review committee for nps,6,revised pay,38,revised pay matrix table,12,revised pension,4,revised vda,15,rilways,1,risk and hardship allowance,12,Rotation money allowance,1,Rotational transfer,3,rrb ahmedabad,1,rrb ajmer,1,rrb allahabad,1,rrb bangalore,1,rrb bhopal,1,rrb bhubaneshwar,1,rrb bilaspur,1,rrb chandigarh,1,rrb chennai,1,rrb gorakhpur,1,rrb guwahati,1,rrb jammu,1,rrb kolkata,1,rrb malda,1,rrb mumbai,1,rrb muzaffarpur,1,rrb patna,1,rrb ranchi,1,rrb secunderabad,1,rrb siliguri,1,rrb thiruvananthapuram,1,RS (RP) Rules,2,rsrp rules,5,running allowance,5,running staff,8,RUSA,1,s,1,SAARTHI App,1,sas exam,2,SBI,12,SBI Rules,7,scholarship,4,Science,17,scova meeting,6,settlement form,1,SEVA App,1,Seventh Central Pay Commission,151,SKILL INDIA Mission,1,small saving scheme,20,sparrow,2,special allowance,8,special family pension,4,Special LC Gate allowance,1,Sports,18,Sports activities,5,ssc jobs,3,ssc jos,1,status of PPOs,9,storekeeping staff,1,strike,17,study allowance,1,study leave,1,Sukanya Samriddhi Account,3,Supreme Court,31,Supreme Court Judgement,29,Survey,1,syllabus,11,syndicate bank,1,Tarang Sanchar,1,Tatkal Reservation Scheme,1,Tax,30,tds deduction,48,teacher jobs,12,Tech,34,technical allowances,1,Telangana,3,telangana govt employees,2,telangana govt pensioner,1,Telcome,2,Telcome News,8,timely disposal of applications,2,TN Govt Employees,5,TN Govt Pensioners,3,tnusrb recruitment,1,Trade,1,trade unions,1,TRAI,1,training allowance,4,Transfer policy,45,transport allowance,9,Travelling Allowance,27,treasury allowance,1,Trending Now,131,trip allowance,1,tripura govt employees,2,tripura govt pensioner,1,tripura high court 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Govt Employee News Updates, Rules, O.M, Notification: Work From Home in Govt Offices/Deptt: Lockdown 4.0 Guidelines & Rules
Work From Home in Govt Offices/Deptt: Lockdown 4.0 Guidelines & Rules
Framework for Work From Home : A Draft consultation paper for comments has been issued by Department of Administrative Reforms and Public Grievances vide Office Memorandum dated 13.05.2020.
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