Digital Life Certificate (DLC) FAQ | JEEVAN PRAMAAN - What, How, Where: डीएलसी के संबंध में अक्सर पूछे जाने वाले प्रश्न

Digital Life Certificate (DLC) FAQ | JEEVAN PRAMAAN - What, How, Where

FAQ for Pensioners Regarding Digital Life Certificate (DLC) 

Frequently asked questions for Pensioners regarding Jeevan Pramaan / Digital Life Certificate (DLC) 

What is Jeevan Pramaan/Digital Life Certificate (DLC)? 
  • Jeevan Pramaan is a biometric enabled Aadhaar-based Digital Life Certificate for pensioners. Jeevan Pramaan i.e DLC is generated for individual pensioner using his/her Aadhaar number and Biometrics. 
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How is this different from traditional Life Certificate issued by Govt Officers/Agencies? 
  • For Jeevan Pramaan (DLC) the pensioner is not required to present himself/ herself personally before the Pension Disbursing Officer. DLC does not have to be submitted physically to the Pension Disbursing Agency ( Bank/Post Office etc ) as it is available to them digitally and. is automatically processed by the Pension Disbursing Agency. Also each DLC has a unique id called the Pramaan-Id. 
Is the Pramaan ID / Jeevan Pramaan i.e DLC valid for life? 
  • The Pramaan lD/Jeevan Pramaan is not valid for life. The validity period of the certificate is as per rules specified by the Pension Sanctioning Authority. Once the validity period is over a new JeevanPramaan Certificate Le a new Pramaan Id needs to be obtained. 
Who is eligible for Jeevan Pramaan i.e Digital Life Certificate? 
  • A pensioner whose Pension Sanctioning Authority (PSA) is onboarded on to JeevanPramaan is eligible for Jeevan Pramaan. List of onboarded PSA, can be found under ‘Circulars’ tab on the https://jeevanpramaan.gov.in portal. 
From where can I obtain a JeevanPramaan i.e Digital Life Certificate? 
  • You can obtain a DLC from 
  • various Citizen Service Centre (CSC ) located across India 
  • office of Pension Disbursing Agencies (PDA) such as Post Office, Banks, Treasury etc 
  • It can also be generated from home/any location on a Windows PC/Laptop (ver 7 & above) or Android Mobile ( KitKat & above ), for more details click here 
What is required, if I want to generate DLC on my PC/Laptop/Mobile? 
  • A STOC certified Biometric Device is required. 
  • ‘RD Service’ of the Biometric Device being used should be installed on the PC/Laptop/mobile. 
  • The ‘JeevanPramaan Application’ has to be installed on your PC/mobile. It can be downloaded from the ‘Download’ tab from https://ieevanpramaan.gov.in portal. 
  • An Internet Connection is required. 
How can I find a Citizen Service Centre (CSC)? 
  • You can search nearest CSC by clicking on ‘Locate a Centre’ on https://jeevanpramaan.gov.in portal or alternately you can send SMS to 7738299899. The SMS body must start with keyword “JPL” and after space write your pin-code. e.g. JPL 110003 and send it to 7738299899. 
What information is required to be provided by a pensioner to generate the Jeevan Pramaan? 
  • The Pensioner has to provide Aadhaar Number, Name, Mobile Number and self declared Pension Related Information like PPO Number, Pension Account number, Bank details, Name of Pension Sanctioning Authority, Pension Disbursing Authority, etc. The pensioner has to also provide his/her biometrics either Iris or Fingerprint. Note : Incorrect information may lead to rejection of the DLC by the authorities. 
What is the procedure for generating a JeevanPramaan from a CSC/office of PDA? 
  • Pensioner visits a CSC or office of PDA 
  • He/She provides the required information to the operator. The operator feeds/enters this information into the system i.e JeevanPramaan Application 
  • The pensioner has to then provide his/her biometrics by placing his/her finger on the finger print scanner or eye in front of the Iris scanner. 
  • On successful aadhaar based biometric authentication, JeevanPramaan is generated with a unique id called Pramaan Id. 
  • An acknowledgement message quoting the Pramaan Id is sent as an SMS to the mobile number provided by the pensioner. Note - The JeevanPramaan/DLC thus generated is subject to approval of the Pension Sanctioning/Disbursing Authority as provided by the pensioner. 
Do I have to submit the Jeevan Pramaan i.e DLC to my bank/post office etc? 
  • No, You do not have to submit the DLC to the bank/post office/pension disbursing agency. The DLC is automatically available to them electronically. 
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Can I get my Digital Life Certificate i.e JeevanPramaan downloaded online, after it is generated? 
  • Yes, once your praman-id is generated, you can download the Digital Life Certificate by following the link https://jeevanpramaan.gov.in/ppouser/Iogin. 
How can I know the status of my Digital Life Certificate, whether it has been accepted/ rejected? 
  • You need to download the DLC from the https://ieevanpramaan.gov.in portal to know the status. 
I have received SMS on my mobile that my JeevaanPramaan is rejected, what should I do? 
  • Contact your Pension Disbursing Agency. JeevanPramaan is rejected in case wrong particulars are provided by pensioner while generating the DLC. It is recommended that a new JeevanPramaan i.e Pramaan-ID be generated by providing all correct information and biometrics. 
Is Electronic Jeevan Pramaan i.e DLC a must for the pensioner? 
  • JeevanPramaan i.e DLC is an add on facility to the already existing ways of submission of Life Certificate. 
What is the procedure for getting Aadhaar Number? 
  • Contact nearest Aadhaar Enrolment Centre in your city for getting a Aadhaar Number. You can find permanent Aadhaar Enrolment Centres from UIDAI website https://appointments.uidai.gov.in 
Is this certificate valid? 
  • Yes, Digital Life Certificate is a valid certificate and recognized under the IT Act. The system benefits the pensioner from having to go before the Pension disbursing Authority to prove that he/she is alive. 
Frequently Asked Questions regarding Jeevan Pramaan/Digital Life Certificate 
जीवन प्रमाण/ डिजिटल लाइफ सर्टिफिकेट (डीएलसी) के संबंध में अक्सर पूछे जाने वाले प्रश्न

जीवन प्रमाण/ डिजिटल लाइफ सर्टिफिकेट (डीएलसी) क्या है?
  • जीवन प्रमाण, पेंशनभोगियों के लिए बायोमेट्रिक एनेबाल्ड आधार आधारित डिजिटल लाइफ सर्टिफिकेट है. पेंशनभोगी अपने आधार और बायोमेट्रिक का इस्तेमाल करके अपना जीवन प्रमाण/ डीएलसी जेनेरेट कर सकते हैं.
यह सरकारी कार्यालयों/माध्यमों द्वारा जारी पारंपरिक लाइफ सर्टिफिकेट से कैसे अलग है?
  • जीवनप्रानन (डीएलसी) के लिए पेंशनभोगी को पेंशन वितरण अधिकारी के समक्ष खुद को व्यक्तिगत रूप से पेश करने की आवश्यकता नहीं है. डीएलसी को पेंशन वितरण एजेंसी (बैंक / डाकघर इत्यादि) को शारीरिक रूप से प्रस्तुत होकर जमा करने की आवश्यकता नहीं है क्योंकि यह उनके लिए डिजिटल रूप से उपलब्ध है तथा यह स्वचालित रूप से पेंशन वितरण एजेंसी द्वारा प्रोसैस किया जाता है. इसके अलावा प्रत्येक डीएलसी में प्रामाणिक आईडी नामक एक अनूठी आईडी होती है.
क्या प्रामाणिक आईडी / जीवन प्रमाणन अथवा डीएलसी पूरे जीवन के लिए वैद्य है?
  • प्रमाणन आईडी / जीवन प्रमाणन पूरे जीवन के लिए वैद्य नहीं है. इसकी वैद्यता अवधि पेंशन स्वीकृति प्राधिकरण द्वारा निर्दिष्ट नियमों के अनुसार है. इसकी विद्यता अवधि खत्म होने पर एक नए जीवन प्रमाणन आईडी प्राप्त करना होता है.
जीवन प्रमाणन/डिजिटल लाइफ सर्टिफिकेट के लिए कौन पात्र हैं? 
  • वैसे पेंशनभोगी जिनके पेंशन स्वीकृति प्राधिकरण (पीएसए) ने अपने आप को जीवन प्रमाणन से जोड़ लिया है वैसे सभी पेंशनभोगी जीवन प्रमाणन के लिए पात्र हैं. जीवन प्रमाणन से जुड़े सभी पीएसए की सूची जीवन प्रमाणन पोर्टल www.jeevanpramaan.gov.in के सर्क्युलर टैब के अंतर्गत देखा जा सकता है. 
जीवन प्रमाण/डिजिटल लाइफ सर्टिफिकेट कहाँ से प्राप्त किया जा सकता है?
  • डीएलसी आप निम्नलिखित स्थानों से प्राप्त कर सकते हैं - 
  • भारत भर में स्थित विभिन्न नागरिक सेवा केंद्र (सीएससी) 
  • पेंशन वितरण एजेंसियों (पीडीए) का कार्यालय जैसे डाकघर, बैंक, ट्रेजरी इत्यादि 
  • इसे घर पर अथवा किसी भी स्थान से विंडोज पीसी / लैपटॉप (वर्क 7 और ऊपर) या एंड्रॉइड मोबाइल (किटकैट और ऊपर) के माध्यम से उत्पन्न किया जा सकता है.
  • यदि डीएलसी अपने पीसी/लैपटाप/मोबाइल पर जेनेरेट करना हो तो क्या क्या चाहिए.
  • इसके लिए एक एसटीक्यूसी प्रमाणित बॉयोमीट्रिक डिवाइस की आवश्यकता है. 
  • इस्तेमाल होने वाले बॉयोमीट्रिक डिवाइस की 'आरडी सेवा' पीसी / लैपटॉप / मोबाइल पर स्थापित की जानी चाहिए.
  • आपके कम्प्युटर / मोबाइल पर 'जीवनप्रमान एप्लिकेशन' स्थापित होना आवश्यक है। इसे https://jeevanpramaan.gov.in पोर्टल के 'डाउनलोड' टैब से डाउनलोड किया जा सकता है. 
  • इंटरनेट कनेक्शन की भी आवश्यकता है.
मैं नागरिक सेवा केंद्र कैसे ढूंढ सकता हूँ? 
  • आप https://jeevanpramaan.gov.in पोर्टल पर 'Locate Centre' पर क्लिक करके निकटतम सीएससी खोज सकते हैं या वैकल्पिक रूप से आप 7738299899 पर एसएमएस भेज सकते हैं, एसएमएस के लिए "जेपीएल" लिख कर स्पेस के बाद अपने शहर का पिन-कोड लिखना होगा, जैसे जेपीएल 110003 और इसे 7738299899 पर भेजना होगा.
जीवन प्रमाणन जेनेरेट करने के लिए पेन्सनर को कौन कौन सी जानकारी देने की आवश्यकता है? 
  • जीवन प्रमाणन के लिए पेंशनर को अपना आधार नंबर, नाम, मोबाइल नंबर एवं स्वघोषित पेंशन संबन्धित जानकारी जैसे पीपीओ नंबर, पेंशन अकाउंट नंबर, बैंक डिटेल्स, पेंशन स्वीकृत करने वाले प्राधिकार का नाम, पेंशन भुगतान करने वाले प्राधिकार का नाम इत्यादि. पेंशनभोगी को अपने बॉयोमीट्रिक्स जैसे आईरिस या फिंगरप्रिंट भी प्रदान करना होगा. नोट: गलत जानकारी देने पर आपकी डीएलसी सक्षम अधिकारियों द्वारा अस्वीकार की जा सकती है.
सीएससी /पीडीए कार्यालय से जीवनप्रमाण बनाने की प्रक्रिया क्या है
  • इसके लिए पेंशनर को सीएससी अथवा पीडीए कार्यालय का दौरा करना होगा. 
  • पेन्सनर को सीएससी अथवा पीडीए कार्यालय के ऑपरेटर को आवश्यक जानकारी देना होगा. तत्पश्चात ऑपरेटर द्वारा उस सूचना को सिस्टम अर्थात जीवन प्रमाण एप्लिकेशन मे एंटर किया जाएगा. 
  • पेंशनभोगी को अपनी उंगलियों को फिंगर प्रिंट स्कैनर या अपनी आँखों को आईरिस स्कैनर के सामने रखकर अपनी बॉयोमीट्रिक्स प्रदान करना होगा.
  • सफलतापूर्वक आधार आधारित बायोमेट्रिक प्रमाणीकरण के बाद, जीवनप्रमान को प्रामाणिक आईडी नामक एक यूनिक आईडी जेनेरट होगा.
  • पेंशनभोगी द्वारा प्रदान किए गए मोबाइल नंबर पर प्रमान आईडी का एक पावती संदेश एसएमएस के रूप में प्राप्त होगा.
नोट - इस प्रकार उत्पन्न जीवनप्रमान / डीएलसी, पेंशनभोगी द्वारा प्रदत्त पेंशन स्वीकृति / वितरण प्राधिकरण की मंजूरी के पश्चात ही मान्य होगा.

क्या मुझे जीवन प्रमान i.e डीएलसी को अपने बैंक / डाकघर आदि में जमा करना है?
  • नहीं, आपको अपने डीएलसी को बैंक / डाकघर / पेंशन वितरण एजेंसी को जमा करने की आवश्यकता नहीं है. डीएलसी इलेक्ट्रॉनिक रूप से उनके लिए स्वत: उपलब्ध है.
क्या डिजिटल लाइफ सर्टिफिकेट यानी जीवनप्रानन जेनेरेट करने के बाद इसे ऑनलाइन डाउनलोड किया जा सकता है?
  • हां, एक बार आपका प्रामाणिक आईडी उत्पन्न हो जाने पर, आप https://jeevanpramaan.gov.in/ppouser/login लिंक पर क्लिक करके डिजिटल लाइफ सर्टिफिकेट डाउनलोड कर सकते हैं.
मैं अपने डिजिटल लाइफ सर्टिफिकेट की स्थिति कैसे जान सकता हूं, कि इसे स्वीकार या अस्वीकार कर दिया गया है?
  • डिजिटल लाइफ सर्टिफिकेट की स्थिति जानने के लिए आपको इसे https://jeevanpramaan.gov.in पोर्टल से डाउनलोड करने की आवश्यकता है.
यदि मुझे अपने मोबाइल पर एसएमएस मिले कि मेरा जीवन प्रमान खारिज कर दिया गया है, तो मुझे क्या करना चाहिए?
  • सर्वप्रथम अपनी पेंशन वितरण एजेंसी से संपर्क करें. डीएलसी उत्पन्न करते समय पेंशनभोगी द्वारा गलत विवरण प्रदान किए जाने पर जीवनप्रणान को खारिज कर दिया जाता है. यह सलाह दी जाती है कि नया जीवनप्रमान i.e Pramaan-ID जेनेरेट करें जिसमे सभी सही जानकारी और बॉयोमीट्रिक्स प्रदान करें.
क्या इलेक्ट्रॉनिक जीवन प्रामान i.e डीएलसी पेंशनभोगी के लिए अनिवार्य है?
  • जीवनप्रमान i.e डीएलसी जीवन प्रमाण पत्र जमा करने के पूर्व से ही मौजूदा अलग अलग तरीकों की सुविधा के अतिरिक्त एक सुविधा है.
आधार संख्या प्राप्त करने की प्रक्रिया क्या है?
  • आधार संख्या प्राप्त करने के लिए अपने शहर के निकटतम आधार नामांकन केंद्र से संपर्क करें.
  • आप यूआईडीएआई वेबसाइट https://appointments.uidai.gov.in से स्थायी आधार नामांकन केंद्रों की जानकारी प्राप्त कर सकते हैं.
क्या यह प्रमाण पत्र मान्य है?
  • हां, डिजिटल लाइफ सर्टिफिकेट आईटी अधिनियम के तहत एक वैध प्रमाणपत्र है और यह मान्यता प्राप्त है. यह प्रणाली पेंशनभोगी को पेंशन वितरण प्राधिकरण के पास उपस्थित हुए बिना अपने जीवित होने का प्रमाण देने की सुविधा प्रदान करती है.
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Frequently Asked Questions (FAQs)
(Central Civil Services)

15. JEEVAN PRAMAAN

JEEVAN+PRAMAAN+paramnews

(15.1) What is JEEVAN Pramaan ?
  • Digital life Certificate for Pensioners scheme of the Government of India known as Jeevan Pramaan. It seeks to address the problem of pensioners’ by digitizing the whole process of securing the life certificate. Every year in the month of November the pensioners has to provide life certificates to the authorized pension disbursing agencies like the bank, for continuous crediting of pension to their account. In order to get this life certificates the individual drawing the pension is required to either personally present himself/ herself before the Pension Disbursing Agency or have the Life Certificate issued by authority where they have served earlier and have it delivered to the disbursing agency.lt has been noted that it causes a lot of hardship and unnecessary inconvenience particularly for the aged and infirm pensioners who cannot always be in a position to present themselves in front of the particular authority to secure their life certificate. In addition to this a number of pensioners decide to choose to move to other countries either to be with their family or other reasons, and getting a life certificate becomes a huge logistical issue.
  • “Jeevan Pramaan” aims to streamline the process of getting this certificate and making it hassle free and much easier for the pensioners. With this initiative the pensioners need not physically present himself/herself in front of disbursing agency or the certification authority. He may submit his/her life certificate from home on his computer which will also be acceptable to bank.
(15.2) Is it mandatory to submit on line life certificate through Jeevan Pramaan ?
  • No, it is not. ‘Jeevan Pramaan’ is in addition to other existing facilities for submission of LIFE CERTIFICATE.
(15.3) What is the procedure to submit online Life Certificate through “Jeevan Pramaan”?
  • Pensioners desirous of using the Jeevan Pramaan facility has to first enroll their Aadhaar number in their pension account. Once seeding has been completed, pensioner can download the software from https://ieevanDramaan.nov.in
  • Pensioner’s information like Pension Aadhaar number, Pensioner Name, PPO Number, Bank Account detail, Address, Mobile number etc are fed into the system through web based / client interface and finally pensioners person information are authenticated using the Aadhaar number and pensioner has to put his finger on to the finger print scanner or eye on the Iris scanner.
  • After successful authentication, Pramaan ID / the transaction number is displayed on the screen and same is sent to Pensioner’s mobile as SMS from the portal.
  • The portal generates Electronic Jeevan Pramaan for the successfully authenticated pensioner and it is stored in the central Life Certificate Repository database. The disbursing Bank can access and get the Jeevan Pramaan certificate from the portal for his pensioners through the electronic data transfer mechanism created between the portal and Bank server.
  • Pensioner has to inform the Bank that his Jeevan Pramaan has been generated through online registration from Jeevan Pramaan portal.
By Pensioner Portal
See also:
JEEVAN PRAMAAN - FREQUENTLY ASKED QUESTION

What is Jeevan Pramaan?
  • Jeevan Pramaan is computer generated digital life certificate for pensioner. Jeevan Pramaan Certificate is produced for individual pensioner using his Biometric Credentials.
How is this different from traditional Life Certificate issued by Govt Officers/ Agencies?
  • For this certificate individual pensioner has not to present himself/ herself in front of seniors authorised Officers. This can be generated even from home. Only you need a internet connection and Biometric devices
How can I create Jeevan Pramaan if I do not have internet connection?
  • Visit your nearest Citizen Service Centre or designated Offices (in Delhi) and get your self registered. (details available on site using locate a centre link)
How can I find the CSCs / Designated Offices (in Delhi)?
  • Access Jeevan Pramaan web site at https://Jeevanpramaan.gov.in or http://lifecertificate.gov.in and find the centre using “Locate A Centre” option or alternately you can send SMS to 7738299899, the SMS body must start with keyword “JPL” and after space write you pin code e.g. SMS: JPL 110003 to 7738299899
  • The Portal Reply message will have list all centres where you can visit for Jeevan Pramaan.
Can I visit the CSCs for a certificate?
  • Yes. Any Pensioner having pension account in Bank/Post Offices can go to CSC for the certificate.
What is required for registration on Jeevan Pramaan?
  • Pensioner needs to know and provide his/her Aadhaar Number, PPO Number, Bank Account number and branch detail, Name, Address etc
How can I register myself for a Jeevan Pramaan?

There are three ways to register and get a Jeevan Pramaan
  • visit your nearest CSC centre and register online using CSC services and you may have to pay nominally for this
  • visit a Designated Office and register yourself
  • Download the application & install on your android based smart phone/tablet or Windows PC/Laptop and register yourself (you will need biometric device for this step)
Which biometric devices are currently supported?
  • The Jeevan Pramaan Client application currently supports the following biometric devices. Support for other devices are being added and will be updated in the website download section. The Jeevan Pramaan software upgrades over the air, therefore for new functionality software will not require re-installation.
  • Finger Print Scanner
1. Mantra (MFS100)
2. Morpho (MSO13XX)
3. Nitgen-BioEnable (HFDU08)
4. Precision (CSD200)
5. Secugen
6. Startek (FM220-ACPL)
Iris Scanner
1. Iritech (IMK2120U)

How do I register for a Digital Life certificate?
  • Pensioner’s information like Pension Aadhaar number, Pensioner Name, PPO Number, Bank Account detail, Address, Mobile number etc are fed into the system though web based / client interface and finally pensioners person information are authenticated using the Aadhaar number and pensioner has to put his finger on to the finger print scanner or eye on the Iris scanner.
  • After successful authentication, Pramaan ID / the transaction number is displayed on the screen and same has is sent to Pensioner’s mobile as SMS from the portal.
  • The portal generates Electronic Jeevan Pramaan for the successfully authenticated pensioner and it is stored in the central Life Certificate Repository database.
  • The disbursing Bank can access and get the Jeevan Pramaan certificate from the portal for his pensioners though the electronic data transfer mechanism created between the portal and Bank server.
  • Pensioner has to inform to the Bank that his Jeevan Pramaan has been generated through online registration from Jeevan Pramaan portal.
Is it necessary for a Pensioner to be in India for getting a Jeevan Pramaan?
  • No, Pensioners can use Android / Windows PC based application available for download at jeevanpramaan.gov.in portal and may register from any location.
How many times individual has to register in a year?
  • Individual has to register once and later he can generate Jeevan Pramaan using Biometric authentication.
Is the online registration chargeable?
  • Jeevan Pramaan Centres may charge a maximum of Rs.10 for submission of Digital Life Certificate.
Is electronic Jeevan Pramaan a must for the pensioner?
  • No, this facility has been given to get hassle free Life Certificates. The conventional life certificates are also valid.
What is the procedure for getting Aadhaar Number?
  • Contact nearest Aadhaar Enrolment Centre in your city for getting a Aadhaar Number. You can find permanent Aadhaar Enrolment Centres from UIDAI website https://appointments.uidai.gov.in
Is this certificate valid?
  • Yes, Digital Life Certificate is a valid certificate and recognized under the IT Act. The system benefits the pensioner from having to go before the Pension disbursing Authority to prove that he/she is alive.
Source: JeevanPramaan Website

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Param News: Central Government Employee News|Latest DOPT OM: Digital Life Certificate (DLC) FAQ | JEEVAN PRAMAAN - What, How, Where: डीएलसी के संबंध में अक्सर पूछे जाने वाले प्रश्न
Digital Life Certificate (DLC) FAQ | JEEVAN PRAMAAN - What, How, Where: डीएलसी के संबंध में अक्सर पूछे जाने वाले प्रश्न
JEEVAN PRAMAAN - Digital Life Certificate जीवन प्रमाण/ डिजिटल लाइफ सर्टिफिकेट (डीएलसी): What, How, Where Frequently asked questions for Pensioners regarding DLC
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